At our company, customer satisfaction is our top priority. We want to make sure that you are completely happy with your purchase from us. In order to ensure a smooth and hassle-free shopping experience for our customers, we have established a clear policy regarding delivery, exchange, returns and refunds.

Delivery

We understand that receiving your order in a timely manner is important to you. That’s why we strive to process and ship out all orders as quickly as possible. Our standard delivery time is within 3-5 business days, but this may vary depending on your location and the availability of the product.

Tracking Your Delivery

To keep tabs on your order and know exactly when to expect its arrival, you can track your delivery. A tracking number will be provided in your order confirmation email. Simply head over to the La Post page, input your tracking number, and you’ll be able to follow your package’s journey. We understand the anticipation that comes with waiting for your order, and we offer this service to give you peace of mind and ensure you’re informed every step of the way.

If there are any delays or issues with your delivery, our customer service team will contact you to keep you informed and work towards a solution.

Exchange

We want you to be completely satisfied with your purchase. If for any reason, you are not happy with the size or fit of your product, we offer an easy exchange process within 14 days of receiving your order. Simply contact our customer service team and they will guide you through the exchange process.

Please note that the product must be in its original condition with all tags and packaging intact for an exchange to be processed.

Returns

If you are not satisfied with your purchase and would like to return it, we offer a hassle-free return process within 14 days of receiving your order. Please contact our customer service team and they will provide you with a return label for shipping the product back to us.

Once we receive the product and ensure that it is in its original condition, we will process a refund for the full purchase amount. Please note that shipping charges are non-refundable.

Refunds

We understand that there may be circumstances where you would like to request a refund instead of an exchange. In this case, please contact our customer service team