Frequently Asked Questions (FAQ)
01.
Are NatureBebe products made from organic materials?
Yes, absolutely! All our products, from plush toys to clothing, are crafted from certified organic materials.
02.
Where are NatureBebe products manufactured?
Our handmade organic cotton plush toys and clothing are designed in Switzerland and crafted with care in Vietnam.
03.
What makes NatureBebe plush toys suitable for babies?
NatureBebe plush toys are made from natural organic cotton, ensuring a soft and safe experience for babies.
04.
Are NatureBebe products eco-friendly?
Absolutely. We are committed to sustainability, using eco-friendly materials and practices in our production.
05.
How can I pre-order NatureBebe products for Christmas?
Keep an eye out for our Christmas pre-order promotions on our website from Dec 1 to Dec 15, 2023.
06.
Do you offer customization for your plush toys?
At the moment, we don’t offer customization, but we do provide a unique range of textures, colors, and shapes.
07.
What certifications do your products have?
At the moment, we don’t offer customization, but we do provide a unique range of textures, colors, and shapes.
08.
How does NatureBebe contribute to social responsibility?
Our production in Vietnam empowers women, with 98% of our workforce comprising talented women, creating jobs for disadvantaged individuals.
09.
Is free delivery available for international orders?
Free delivery is available for orders over CHF 95 within Switzerland. For international orders, shipping rates apply.
10.
Can I return or exchange NatureBebe products?
Yes, we offer a hassle-free return and exchange policy. Please check our Returns & Exchanges page for details.